Privacy policy

This privacy policy explains what personal data we collect from you when you are using this website and how we use it. You can access this information at any time at

1 Responsible controller/contact information

The controller responsible in accordance to data protection laws is:

P.O.Box 675
3720 AR Bilthoven
The Netherlands

If you have any questions or suggestions regarding data protection, please do not hesitate to contact us by e-mail at

2 Subject matter of data protection

Subject matter of data protection are personal data. According to Art. 4 No. 1 GDPR, ‘personal data’ means any information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers.

3 Collection and use of your personal data

3.1 Collection of data by automated means

When accessing our website, your device automatically transmits data for technical reasons. The following data is stored separately from other data that you may transmit to us:

These data are stored exclusively for technical reasons and are not matched to a specific person at any time.

3.2 Contact form / Enquiries

If you send us enquiries via our contact form or by e-mail, your entries from the contact form including the contact data (name, e-mail address, telephone number [optional], subject, message) you provide there will be stored and used for processing the enquiry. You do not have to enter your real name, a pseudonym is sufficient.

We collect this data in order to be able to receive and process your request, Art. 6(1) point (b) GDPR.

If we process your data as described above for the purpose of receiving and processing your request, you are obliged to make this data available to us. Without this data we are not able to provide you with the contact form or process your enquiries.

4 Cookies

We store so-called "cookies" in order to offer you a comprehensive range of functions and to make the use of our websites more convenient. "Cookies" are small files that are stored on your computer with the help of your Internet browser. If you do not wish the usage of "cookies", you can prevent the storage of "cookies" on your computer by appropriate settings of your Internet browser. Please note that the functionality and range of functions of our website offer may be reduced as a result.

Specifically, we use the following types of Cookies:

These cookies cannot identify you as a person. In any case, the use of cookies is justified on the basis of our legitimate interest in a demand-based design as well as in the statistical evaluation of our website and the fact that your legitimate interests do not override ours, Art. 6(1) point (f) GDPR.

5 Automated individual case decisions and measures for profiling

We do not use automated processing procedures to bring about a decision or profiling.

6 Transfer of data to third parties

In principle, your personal data will only be passed on without your express prior consent in the following cases:

7 Erasure of your data

We delete or make your personal data anonymous as soon as they are no longer required for the purposes for which we have collected or processed them in accordance with the above paragraphs. As a rule, we store your personal data for the duration of the usage or contractual relationship via the website plus a period of 7 days in which we store backup copies after erasure, unless this data is required longer for legal reasons or for criminal prosecution or to secure, assert or enforce legal claims.

If data must be kept for legal reasons, it will be blocked. The data is then no longer available for further use.

8 Your rights as data subject

8.1 Right of access

You have the right to request information from us at any time about the personal data we have processed concerning you within the scope of Art. 15 GDPR. You can submit an application by mail or e-mail to the above addresses.

8.2 Right to rectification of inaccurate data

You have the right to have us correct any personal data concerning you immediately if it is inaccurate. To do so, please contact the above addresses.

8.3 Right to erasure

You have the right to have us delete personal data concerning you under the conditions described in Art. 17 GDPR. These conditions provide in particular for a right of erasure if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed and in cases of unlawful processing, the existence of an objection or the existence of an obligation to erase under Union law or the law of the Member State to which we are subject. With regard to the period of data storage, please refer to section of this privacy policy. To exercise your right to erasure, please contact the above addresses.

8.4 Right to restriction of processing

You have the right to have us restrict processing of your personal data in accordance with Art. 18 GDPR. This right exists in particular if the accuracy of the personal data is disputed between the user and us, for the period necessary for the verification of the accuracy and in the event that the user requires limited processing in the case of an existing right to erasure instead of erasure; furthermore in the event that the data is no longer required for the purposes pursued by us but the user needs it for the establishment, exercise or defence of legal claims and if the successful exercise of an objection is still disputed between us and the user. To exercise your above right, please contact the above addresses.

8.5 Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format in accordance with Art. 20 GDPR. To exercise your above right, please contact the above addresses.

8.6 Right to object

You have the right to object on grounds relating to your particular situation at any time to processing of your personal data which is based, inter alia, on Art. 6(1) point (e) or (f), according to Art. 21 GDPR. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

8.7 Right to lodge a complaint

You also have the right to contact a supervisory authority in the event of complaints. The competent supervisory authority for us is:

European Data Protection Supervisor (EDPS)
Rue Wiertz/Wiertzstraat 60
B-1047 Bruxelles/Brussel

9 Amendments of our privacy policy

The current version of this data protection declaration is available at all times at

25. May 2018